|
|
RESTAURANT SURVEY for
FIRESTONE WOOD FIRED PIZZA
Location: Dothan, Alabama Date: Oct 2014 Meal: Dinner # in
party: 4
Statement |
EXCELLENT |
VERY GOOD |
NEUTRAL |
FAIR |
POOR |
||||||||||
|
Overall Experience
|
X
|
|
|
|
|
||||||||||
Arrival |
|
|
|
|
|
||||||||||
|
Friendly greeting upon arriving
|
X
|
|
|
|
|
||||||||||
|
Wait time was accurate
|
|
|
|
|
|
||||||||||
|
Cleanliness of table
|
X
|
|
|
|
|
||||||||||
Server |
|
|
|
|
|
||||||||||
|
Greeted promptly
|
|
X
|
|
|
|
||||||||||
|
Product knowledge
|
X
|
|
|
|
|
||||||||||
|
Pre-bussed table
|
|
|
|
|
X
|
||||||||||
|
Order accuracy
|
|
|
X
|
|
|
||||||||||
|
Speed of service
|
|
X
|
|
|
|
||||||||||
|
Teamwork of other servers
|
|
X
|
|
|
|
||||||||||
|
Attentive during meal
|
|
|
|
X
|
|
||||||||||
Food |
|
|
|
|
|
||||||||||
|
Price fair for portion size
|
|
X
|
|
|
|
||||||||||
|
Presentation
|
|
X
|
|
|
|
||||||||||
|
Temperature
|
X
|
|
|
|
|
||||||||||
|
Taste
|
X
|
|
|
|
|
||||||||||
Restrooms |
|
|
|
|
|
||||||||||
|
Stocked with soap, paper towels & tissue
|
|
|
|
|
|
||||||||||
|
Floors clean/no trash on floor
|
|
|
|
|
|
||||||||||
|
Overall cleanliness
|
|
|
|
|
|
||||||||||
Departing |
|
|
|
|
|
||||||||||
|
Check brought in timely manner
|
|
X
|
|
|
|
||||||||||
|
Change/Charge slip brought in timely manner
|
|
X
|
|
|
|
||||||||||
|
|
|
|
|
|
|
||||||||||
Additional Comments:
This was our first visit!
We have been talking about eating here for a while and we just never
have. Every time we eat at The
Basketcase, we comment on how wonderful it smells. Thankfully, Josh suggested it again and we
decided to go.
The atmosphere is completely different than I
imagined. It’s dimly lit and actually
has a class about it that sets it apart from your average restaurant. We went right at 7:00pm. There were several tables seated and the
majority of the people were business professionals (suits drinking wine).
Our server was very kind and she definitely knew their
products. She wasn’t very attentive
though. Josh’s pizza was supposed to
have mushrooms on it and it didn’t. The
only thing Ethan ordered was soup and it wasn’t delivered. As a family, we don’t eat until everyone
has their food. Since they brought our
meals out separately, we were patiently waiting for them to deliver Ethan’s
so we could start eating. After about
5 minutes, we were able to get someone’s attention to let them know we needed
the soup. Once we started eating, Josh ran out of water so I poured him some
of mine. Then we were both out a
little while after that. Neither of us
will eat if we don’t have something to drink so we just sat there as our food
got cold. Our server, nor any of the
other servers for that matter, checked on our drinks. We did eventually get refills but we were
empty no less than 10 minutes.
Pre-bussing is a big thing for me too.
That wasn’t done.
The food……holy cow….the food was absolutely delicious!!! Ethan’s soup, Emmy’s burger and our pizzas
were just wonderful. The crust was
thin so I didn’t have to worry about overdoing it on carbs. The pizza ingredients were fresh (except
the mushrooms). This is a place you
definitely need to check out if you haven’t been!!
|
|||||||||||||||
No comments:
Post a Comment