RESTAURANT SURVEY for Logan’s Roadhouse

Location: Dothan, Alabama Date: Aug 2014

Meal: Dinner # in party: 4

Amount excluding tip: $50

Statement	EXCELLENT	VERY GOOD	NEUTRAL	FAIR	POOR
Overall Experience		X
Arrival
Friendly greeting upon arriving	X
Wait time was accurate	N/A
Cleanliness of table	X
Server
Greeted promptly	X
Product knowledge	X
Pre-bussed table				X
Order accuracy		X
Speed of service	X
Teamwork of other servers		X
Attentive during meal	X
Food
Price fair for portion size	X
Presentation		X
Temperature	X
Taste		X
Items cooked to specification (steak etc)	X
Restrooms
Stocked with soap, paper towels & tissue		X
Floors clean/no trash on floor		X
Overall cleanliness		X
Departing
Check brought in timely manner	X
Change/Charge slip brought in timely manner	X

Additional Comments: Noah was an excellent server. He paid special attention to the children. Even though our food was delivered by someone else, he came by to make sure it was exactly as ordered. The thousand island dressing was a little weird. Too sweet. The croutons seemed to be made in house. Steaks were cooked as requested but seemed rather chewy. The servers and hostesses seemed to be bad about not watching where they were going. We had to dodge several employees that were not paying attention.