Gulfside Seafood Grill




 
RESTAURANT SURVEY for Gulfside Seafood Grill

Location: Dothan, Alabama      Date:   Aug 2014          Meal:   Dinner              # in party:  2 –Take Out
Meal Cost: $15.00

Statement

EXCELLENT

VERY GOOD

NEUTRAL

FAIR

POOR

Overall Experience



X

Arrival






Friendly greeting upon arriving
X




Register






Greeted promptly
X




Product knowledge
X




Order accuracy

X



Speed of service

X



Teamwork of other servers

X



Food






Price fair for portion size


X


Presentation



X

Temperature


X


Taste




X






Additional Comments:

Emily was given a coupon for a free kid’s meal so she ordered chicken fingers with French fries.  It came with a Rice Krispy square and a drink.  The French fries weren’t crispy but very greasy.  She enjoyed the chicken but said it wasn’t as good as PawPaws.  J
I ordered the Seaside Platter of bacon wrapped shrimp and crabcakes.  I chose two sides: cole slaw and rice pilaf.  It also came with 3 hushpuppies. 
Forgetting my tartar sauce was forgivable.  The cole slaw was really good, sweet.  You know those $1 bags of flavored rice at the grocery store?  That’s what the rice pilaf tasted like.  Didn’t eat it.  The cocktail sauce had way too much horseradish in it but luckily I had some at home.  I absolutely LOVE hushpuppies but don’t get to eat them often because I rarely eat fried foods.  They had the potential to be good.  They had the flavor I like but they were so thick.  I even felt the middle to make sure they were cooked all the way.  It was very doughy.  The crab cakes (2) were too greasy.  The coating wasn’t a good crisp but rather a dark brown from soaking up the grease.  When I put my fork in to cut some off, grease came up through every hole.  Actually, it didn’t taste like it had been cooked through.
I will have to say that the staff was very kind and polite.  The manager checked on me several times and I even saw him wiping some tables down.  Unfortunately, I don’t think we will have a return visit.  Captain D’s is comparable and cheaper.