Logan's Roadhouse


 

RESTAURANT SURVEY for Logan’s Roadhouse

Location: Dothan, Alabama      Date:   Aug 2014         
Meal:   Dinner                          # in party:  4
Amount excluding tip: $50


Statement

EXCELLENT

VERY GOOD

NEUTRAL

FAIR

POOR

Overall Experience

X



Arrival






Friendly greeting upon arriving
X




Wait time was accurate
N/A




Cleanliness of table
X




Server






Greeted promptly
X




Product knowledge
X




Pre-bussed table



X

Order accuracy

X



Speed of service
X




Teamwork of other servers

X



Attentive during meal
X




Food






Price fair for portion size
X




Presentation

X



Temperature
X




Taste

X



Items cooked to specification (steak etc)
X




Restrooms






Stocked with soap, paper towels & tissue

X



Floors clean/no trash on floor

X



Overall cleanliness

X



Departing






Check brought in timely manner
X




Change/Charge slip brought in timely manner
X










Additional Comments:

Noah was an excellent server.  He paid special attention to the children.  Even though our food was delivered by someone else, he came by to make sure it was exactly as ordered. 
The thousand island dressing was a little weird.  Too sweet.  The croutons seemed to be made in house.  Steaks were cooked as requested but seemed rather chewy.
The servers and hostesses seemed to be bad about not watching where they were going.  We had to dodge several employees that were not paying attention.

 



Crouton 

Thousand Island Dressing

Their bread is DELISH!!!

Plain sweet potato & 6oz medium-rare sirloin

Child's medium steak tips, mashed potatoes & side of gravy. 

"The Logan" cooked medium with a mushroom skewer side

Child's size Nutter Butter dessert
 

No comments:

Post a Comment